FAQ

Frequently asked questions

Fiets

Accessibility

Can I get to the campsite by public transport?

Campsite Gentele is located approximately 3 km from the centre of Bruges. You can quickly reach it by bike via a safe route.

Prefer public transport? A short walk from the campsite, you will find bus stop no. 5. From there, you can easily reach the station or the city centre. For the most up-to-date timetables, we recommend checking De Lijn or Google Maps.

You can also book a taxi on +32 (0)487 13 21 03.

Can I take my bike to the campsite?

You can get there quickly by bike via a safe route.

Tent

Reservation

Do I need to make a reservation?

We recommend booking in advance, especially during peak season. You can easily book via our online form.

Are you visiting spontaneously? If there is space available, you are more than welcome!

How can I make a reservation?

You can make a reservation via our website by selecting a date, filling in your details and confirming. Or you can do so on site using the ticket machine. After making your reservation, you will receive a confirmation by email.

What are the cancellation policy?

You may cancel your booking up to 12 noon, one day prior to arrival. A fee of €7 will be charged.

Please contact us by email and quote your booking reference number.

How does the check-in work?

Upon arrival, please report to reception or use the self check-in (if available). You will receive your pitch number and all the information you need for your stay.

If you have entered your number plate online, the barrier will open automatically.

BBQ

Facilities

Is there WiFi at the campsite?

Yes, free WiFi is available on site. You will receive the password upon arrival.

How many amps of current are supplied?

All pitches for motorhomes and caravans have a 10 A or 16 A electricity connection. It is not possible to reserve a pitch without electricity. The price includes 5 kWh per day. If you use more, you can purchase an additional 5 kWh for £2.50.

The tent pitches are not equipped with electricity. If you would like electricity at your tent, it is better to reserve a pitch for a motorhome or caravan.

Can I barbecue?

Barbecuing is permitted on paved surfaces, as long as you do not damage the surface and take consideration of your neighbours. Charcoal barbecues are not permitted. Only gas barbecues are allowed.

Can I use a ground mat?

We request that ground mats be limited to a maximum of 2m² to keep the grass looking nice for everyone.

Do I have to pay for showers?

No, all sanitary facilities are included in the price.

What facilities are available at the campsite?

We have hot showers, washing-up facilities, washing machines, electricity hook-ups, water points and two camper service points. There is also a bicycle shed.

What to do in an emergency?

112 for ambulance, police or fire brigade. For a general practitioner: call 1733 and provide your postcode 8000.

Where can I dispose of my waste?

Near the exit, you will find containers for residual waste, PMD, paper/cardboard, glass and residual waste.

Do you have a shop on the campsite?

We do not have a shop on the campsite. However, there are plenty of supermarkets and local shops nearby where you can get everything you need.

Are dogs welcome?

Dogs are welcome, provided they are kept on a leash on the premises.

Walk your dog outside the campsite – the surrounding fields and paths are perfect for a walk. Dogs may not be left alone in campers.

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